Support

Digital Signage Support


Customer Login

Log into your Personal Help Desk. Track and Manage your raised tickets. Simply Log In using the email address you raised the ticket with.

Call 0800 862 0662
or

CUSTOMER LOGIN


Digital Signage provides flexibility and a real-time platform to draw your customers attention to products, ideas, directions, social media pages and so much more! Digital Signage provides an extremely cost efficient way to advertise to customers.

Ensuring your Digital Signage Solution is up and running 24/7/365 is our priority. We are on hand to help with content updates, hardware failure, software issues and any other issue that may arise to ensure your system is fully operational! With different levels of support, you can tailor our support packages to meet budget and business requirements. Our support packages are fully flexible so you can rest assured that no matter what issue may come along we have it covered.


Email digital signage support

Help Desk Support

Raise, track and manage support requests through your personal Help Desk! Simply email support@redfortress.co.uk to create a support request. A Support Technician will accept the request and work with you until the issue is resolved.

24 hour phone line for digital signage support

24h Telephone Support

You will receive a dedicated support phone line which is available 24 hours a day! The Support Technician will work with you over the phone to resolve the issue.

remote digital signage support

Remote Support

With Remote Support a technician can access your system from almost any location if required.

onsite digital signage support

On-site Support

In the case of a hardware failure an engineer can be onsite within 24 hours.